Refund policy
Returns & Exchanges Because all Bespoke X products are uniquely crafted and printed on demand specifically for you, we do not accept returns or exchanges for buyer's remorse or sizing issues. Please review our sizing charts carefully before completing your purchase to ensure the perfect fit.
Cancellations Once an order is placed, it is immediately sent to our fulfillment centers to begin the production process. Therefore, we cannot accept cancellations or modifications to an order once it has been submitted.
Damaged or Defective Items Your satisfaction is our priority. If you receive a misprinted, damaged, or defective item, we will make it right. Claims for defective items must be submitted within 14 days after the product has been received.
To submit a claim:
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Contact us at business.bespokeclothing@gmail.com within 30 days of delivery.
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Include your order number and clear photos of the damaged/defective item.
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We will review the issue and, if approved, issue a replacement at no cost to you.
Lost in Transit For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. If the loss is confirmed, we will cover the costs of a replacement order.